This Privacy Policy describes how OPTIK, LLC ("Optik," "we," "us," or "our") collects, uses, and shares information when you use the Rhinoline platform and any associated applications (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.
Account information. When you create an account, we collect your name, email address, phone number, and business information.
Client and job data. We store the client records, job details, notes, photos, and invoices you create within the Platform. This data belongs to you.
Payment information. Payment processing is handled by Stripe, Inc. We do not store your full card number or bank account details. Stripe collects and processes payment data directly under their own privacy policy.
Usage data. We collect information about how you use the Platform, including log data, device information, IP address, and app activity. This is used to improve the Platform and diagnose issues.
Location data. If you enable routing features, the Platform may access your device location to support route optimization. You can disable location access in your device settings at any time.
We do not use your data or your clients' data for advertising. We do not sell your data to third parties.
Stripe. Payment data is shared with Stripe, Inc. to process transactions. Stripe is subject to its own Privacy Policy.
Service providers. We may share data with trusted third-party vendors who help us operate the Platform (e.g., cloud hosting, email delivery, analytics). These vendors are contractually required to protect your data and may not use it for their own purposes.
Legal requirements. We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Optik, our users, or the public.
Business transfers. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
We retain your account data for as long as your account is active. If you close your account, you may export your data prior to closure. We will delete or anonymize your data within 90 days of account closure, unless we are required to retain it for legal or compliance purposes.
Depending on your location, you may have the right to access, correct, delete, or export your personal data. California residents have additional rights under the CCPA, including the right to know what data we collect and to request deletion.
To exercise any of these rights, contact us at support@rhinoline.app. We will respond within 30 days.
We use industry-standard security measures including encryption in transit (TLS) and at rest. However, no system is completely secure. You are responsible for keeping your account credentials confidential.
The Platform is intended for use by adults operating businesses. We do not knowingly collect personal information from anyone under the age of 18. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
OPTIK, LLC
support@rhinoline.app